Refund policy

Returns and refunds

 1) If you are experiencing any issues with an iGlow Product, or have questions please send an e-mail to Provide your order number and a description of the issue, and include pictures if the product is damaged. This will help us collect the information we need to help you as fast as possible.

2) If you regret your purchase, you may return the item(s)*. To be eligible for a refund item(s) must be returned in a resalable & unused condition. Include your order number and contact information in the return package. Our return address is:

iGlow Cosmetics AS

Sandviksveien 163A

5035 Bergen


3) Once we have received and inspected the returned items we will issue a refund of the original payment as long as the return criteria is fulfilled. 

4) You will receive a confirmation by email when your return is final. 

*The rules on returning liquid content differs from country to country. Please reach out to if you are experiencing any issues with returning it from your country. Return shipping costs will not be refunded in addition to the refund issued for the products.

You can reach us on e-mail and chat (before 4pm, CET) on weekdays, and we will help you as soon as we can. You can also reach us on Facebook and Instagram.

Reach out

We hope this was helpful, but let us know if you have any questions regarding the iGlow Return Policy.

All the best 

The iGlow Team 🥰