iGlow - Frequently Asked Questions
Customer photo: Hildegunn (@hildegunnsavik)

Shop the iGlow lash serum, risk-free

iGlow.me - Last edited: September 21st, 2021.

We know our products are great and offer an iGlow money-back guarantee.

We want you to feel safe and have a great experience when you're shopping our products here at iGlow.me. If you're not happy with your results – neither are we.

If you haven't achieved any results after using our lash and brow serums – please don't hesitate to reach out. We will of course offer to provide you with advice on how to get the most out of your serum at first. We'll also offer to issue a full refund if the advice for some reason doesn't make a difference.

Good to know

We always recommend to keep using the lash and brow serums until they're empty. Even if you haven't achieved results within 8-12 weeks. We know the wait can be frustrating, but the results will always come eventually. Some people see results already after a few weeks, and a few people have to wait longer. It all depends on which phase of the growth cycle your lashes and brows were in when you started using the serum.

You can reach us on e-mail and chat on weekdays. We will help you as soon as we can and always within 24 hours. You can also reach us on Facebook and Instagram.

Read the instructions

Remember to follow all the instructions on how to use the serums: Always apply on clean and dry skin, and only one thin stroke on each eyelid per day – just above the lash line. Like any other cosmetic product, the serum can sting a little if it comes in direct contact with the eyes, or if you apply too much of it. This is, however, not dangerous.



Can't use serum or have any other questions?

If it turns out that you for some reason can’t use our serums, you can reach us at post@iglow.me, and we will help you.

We hope this was helpful, but let us know if you have any more questions regarding the money-back guarantee 😊



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